Happiness is AppleCare, at least if they're doing it right

I’ve had my MacBook for about a year and a half now. I’m not big on extended warranties most of the time, but for a laptop? AppleCare. No question.
Until last week I’d used it twice.
Once a DVD (from the library, and due soon!) got stuck in the DVD drive and wouldn’t eject. [...]

It's fixed

Yesterday my MacBook’s power adaptor seemed to die. No light, and the battery wasn’t charging.
This morning I called AppleCare, and they suggested doing a reset of the laptop’s power system. (Unplug it, remove the battery, hold the power button down 5 seconds.) Now things are working again.
So now you don’t have to [...]